REFUND POLICY

Enovace is held responsible for delivering services in a timely manner and according to our client's

requirements indicated in the order. Should any of the company's commitments be violated, the client is entitled to a partial or a full reimbursement according to our Money Back Guarantee Policy.

 

Money Back Guarantee Policy

Our Money Back Guarantee Policy gives you the right to request reimbursement if our service failed to fulfill its duties towards you. As our service offers legitimate creative assistance, we want to be 100% sure that you leave fully satisfied!

At Enovace, our satisfaction rate is high. More than 95% of our clients return with consequential orders.

However, sometimes things can go wrong, and in these cases, you can always refer to our Money Back Guarantee Policy. We want to emphasize that there are only certain situations when we can offer a refund. These are:

 

• The order was confirmed, but you decided to cancel the order:

This is a rare situation but it happens sometimes. In this case, the refund amount varies from 50% to 70% to cover the effort of the company in our attempt to provide you with the services purchased.

 

• On-time delivery of all the orders is guaranteed:

Sometimes delays can happen due to the requirements being submitted too late by the client. In this situation, no refund can be granted. That is why it is always ideal to send all requirement regarding the order, including any additional information that must be used all at once when placing the order initially.

 

• Disputed claims:

If a client is not satisfied with the writing style, the company will make corrections and modifications

twice. However, if they insist on getting a refund instead, the company will conduct an investigation and offer a 50% refund. The refund claim will be approved or denied based on the result of the investigation.

Keep in mind that we always want our clients to be fully satisfied. Hence, we will always do our best to

treat the client fairly and achieve maximum client satisfaction.

 

You are NOT entitled to a refund if:

Once a document has been submitted and there is no complaint within 24 hours, it is deemed

that our assignment has been completed, and you accept the quality. Thus, payments are nonrefundable.

 

• If the customer claims that the order has been delayed when the reality is that the payment was

also delayed, we shall not bear responsibility for it. Moreover, a refund cannot be requested.

 

• In the case of an update after the final submission has been approved, the previous payments do not apply as the end dates are different.

 

• Please understand that the documents will be curated and drafted according to the information

stated in the requirement form. Should you need advisory and more ideas, you will be required

to pay for consultancy.

 

• If the document is canceled, the client is PROHIBITED from using any part of the document that has been provided before the cancellation. All rights for the document go back to the company

 

REFUND PROCESSING

Once you receive the refund confirmation, the company will process payment within three working days

 

NB• NO REFUND ON ALL BUSINESS REGISTRATION SERVICES AFTER SUBMISSION.